Privacy Policy

We care about privacy. We believe that privacy is a fundamental right for all individuals. Our clients entrust us with the personal information of their employees and their users, who are often students. We take the obligations that are attached to this information very seriously. We therefore have a dedicated data privacy program with privacy by design at heart.

Our business model is different from that of companies that collect your personal information to monetize such data. We collect and use personal information to allow us to provide our products and services to our clients and end users. In most cases, we do this at the direction of our clients. We do not and will not sell or rent your data to third parties unless this is required in the context of changes to our business structure such as a merger or acquisition.

Who we are. When we refer to “us,” “we,” “our,” or “EasiPREP” in this Privacy Policy, we mean EasiPREP Nigeria Limited.

This Privacy Policy governs all our services that we provide directly to you. Whether you are browsing our websites, receive our newsletters, or use an online trial version of our products, this Privacy Policy governs the use of personal information for all our products and services that we provide directly to you as a so-called ‘data controller.’

When your institution’s privacy statement/policy governs.

If you are an end-user of our client and we are providing our products and services to you on our client’s (your institution’s) behalf, we are considered a ‘data processor.’ In this case your institution’s privacy statement governs the use of personal information. Our Privacy Privacy Policy does not supersede the terms of any agreements between us and your institution (or any other client or third party), nor does it affect the terms of any agreement between you and your institution.

Changes to this Privacy Policy.

From time to time we will need to update this Privacy Policy to reflect changes to our products and services, the way we operate, or to meet new legal and regulatory requirements. You will find the latest version of this Privacy Policy at https://www.easiprep.com/privacy-policy

How we use your information depends on your relationship with us

What personal information we collect and how we use it will depend on your relationship with us. Please click on the plus symbol to collapse or expand the relevant section below to learn more. The other sections in our Privacy Policy apply to all our activities.

Website Users Information

EasiPREP has various websites for different services (for example, EasiPREP EduPOS and EasiPREP SmartIVA) and geographies that are accessible to anyone. You generally can visit our websites without having to log in or otherwise identify yourself. On some of our websites, you may need to log in to benefit from the service or to make use of all the functionalities and be able to communicate with us or other EasiPREP users.

Information we collect directly from you. Some of our websites require you to sign up for an account. When you do, we ask you for information, such as your name and email address, that we need to set up your account. Often you can also voluntarily provide additional information, such as a photo or biographical information, to make better use of our websites. We also collect information you provide by completing forms or surveys on our websites. If you provide additional content through user forums, we may link this information with your personal information if you are logged in.
Information we collect indirectly from you. We collect information about the pages you visit and how you access and use our websites using cookies and third-party analytics tools. This information includes information about the device(s) you use to access the websites including unique device identifiers, IP address, operating system, browser, and cookies. Depending on your device settings, we may also collect information about your geographical location. Learn more about our use of cookies in our Cookie Privacy Policy.
Information from third parties. We receive information from affiliates in our EasiPREP group of companies, our partners, and other third parties that we use to enhance the website experience and promote our products and services. For example, we will receive information from some third parties about how well an online marketing or email campaign performed.

How we use this information

We use this information to provide and improve our website services as follows.

Analytics and marketing. We analyze usage information for sales and marketing purposes and for trends about our visitors and their demographics and how they use our websites. This analysis is necessary to further our legitimate interest in understanding our users and how they interact with us and our websites, improving our websites and communication with you (including for marketing purposes).
Personalization. For some of our websites we also use your information to personalize the pages, which is necessary to provide more contextually relevant information as you browse our websites. For example, if you have indicated your primary industry or your job title, we may present content related to your role or industry as your browse our websites and return to them.
Communication. If you use EasiPREP EduPOS, EasiPREP SmartIVA, or other websites with logins, we use the contact details you provided to communicate with you and to let you communicate with us and other EasiPREP users. Typically, we use information in this way because it is required to provide this service to you and because it is in our legitimate interests to ensure our services are being offered in a manner that meets our high standards.

We keep website usage information for as long as it is necessary for the purposes described above. This period of time will vary depending on the services and websites you use and how you interact with us. Account information is kept until you delete the account and for a limited period afterwards. Where you provide information in forms, the information is kept only as long as required. For example, we may need to keep a record of the correspondence with you if you have made a complaint for as long as it is necessary to protect us from any legal claim. Similarly, if you unsubscribe from receiving marketing communications from us, will keep a record of this to ensure you do not receive such communications in the future.

Who we share this information with

Third-party tools. Where we use third-party tools (for example to understand how our websites are used and make sure you see relevant ads and campaigns on other websites), these third parties will have access to some of your personal information. This includes analytics tools such as Google Analytics and advertising tools such as Facebook Business.
Partners. We share personal information with resellers of our products and services and other partners, who may use such information for marketing.
Vendors. We also share information with our vendors and service providers and other third parties for legal or business purposes.

Institutional End Users of Our Products

Your institution decides how your personal information is used. We provide most of our products and services to end-users of an institution as a so-called ‘data processor’ on behalf of our clients (for example, school, districts, universities, and corporations). This means that the main responsibility for data privacy compliance lies with your institution as the ‘data controller.’ It also means that your institution’s privacy statement governs the use of your personal information (instead of ours). Your institution determines what information we collect through our products and services and how it is used, and we process your information according to your institution’s instructions and the terms of our contracts with your institution.

Read your institution’s privacy statement. The following section is mainly for informational purposes and describes how your information is generally used when we provide products and services to you on behalf of a client. How your information is used depends on your institution, so you should read your institution’s privacy statement.

How we use this information

On behalf of your institution. We use your information on behalf of and under the instruction of your institution, which is the data controller. We use the information in accordance with our agreement with your institution to operate, maintain, and provide the features and functionality of the products and services. Your institution determines how your information is used.
Analytics. Providing our products and services to your institution may include analytics functionalities. Among other things, such functionalities can indicate your performance compared to that of your peers, project your future performance, and provide this information to instructors and other staff of your institution so they can support you.

Please read your institution’s privacy statement for more details on how your institution uses your personal information.

Product enhancements and research. Where the agreement with your institutions gives us the permission, we may also use your personal information to evaluate and improve our products and services and develop new products and services
De-identified information for other purposes such as carrying out research and analyzing trends to better understand how users are using our products services and how we can further improve them

When we use information for these purposes, we will implement appropriate safeguards. This may include removing or hashing direct identifiers (e.g., your name, email address, and device ID) from the data set before carrying out research and analysis.

Who we share this information with

We share your information in accordance with our agreement with your institution. Generally, this includes the sharing of data within and outside of EasiPREP.

Within EasiPREP. Your information will be accessed only by those who have a need to know to provide the products and services to your institution and improve them. For instance, our technical teams and client support teams may have access to your information when we set up the product for your institution or when software or database changes are required for support and maintenance purposes.
With your institution. Much of the personal information we collect and use about you is shared with your institution that uses our products and services and with other institutional users. What information is shared depends on the product functionality, settings, and instructions of your institution. Please read your institution’s privacy statement to learn more.
Outside EasiPREP. We use vendors to help us provide our products and services to you on behalf of your institution. Where we use third-party tools (for example to understand how our products and services are used), these third parties will have access to some of your personal information. This includes analytics tools such as Google Analytics.

Your institution may ask us to share such information with additional parties or it may share your information further. Please read your institution’s privacy statement.

User of our Online Trial Versions

If you are using online trial versions of our products, such as EasiPREP CBT Online, EasiPREP Advantage or EasiPREP EduPOS, we are providing these products and services directly to you as the ‘data controller.’ In these instances, we are directly responsible for data privacy compliance and this Privacy Policy governs how your information is used.

Information we collect directly from you

Depending on the products and services you use, we will collect the following data categories directly from you:

Profile information: We collect your first and last name, email address, and similar contact data when you provide and update this data in our products. In many products and services, you can choose to provide more information for your account profile, such as your photograph and other biographical content, which may be shared with others through the products and services. In some products you can choose to provide your phone number to receive notifications via text (SMS).
Credentials: We collect passwords, password hints, and similar security information that we use for authentication and account access.
Content and activity: We collect data about your responses to quizzes, your assignments and other course work, and files you submit or upload as well as your activity and actions within our products and services. In some products you also can provide comments in discussion forums and chats and can send messages to your peers and instructors. If you are an instructor, we also collect information about your grading, feedback and assessments, and similar actions within our products.
Support: When you contact us for support, we may collect limited information about you that you provide to us. We use this information only to assist with client support cases. When you contact us, your phone conversations or chat sessions with our client support teams may be monitored and recorded for training and quality purposes.

Information we collect indirectly from you.

We collect information on how you use our products and services. Depending on which product or service you use, this may include the following data categories:

Device and usage: We collect device and usage information when you access and use our products and services, including information that your browser or the mobile app sends when you are using it. This data may include your unique device identifier, Internet Protocol address, your browser type and configuration, the date and time of your use of the product or service, language preferences, and cookie data.

Information from third parties.

Affiliates and vendors. We may receive information from affiliates in our EasiPREP group of companies, our partners, and other third parties. For example, we may receive limited personal information from our other products or from third-party services that integrate or complement our products to ensure a seamless experience.
Information from social media sites. When you interact with our products and services through social media services, such as when you log in through Facebook, or share EasiPREP content on Facebook, Twitter, or LinkedIn, we may receive information from these social media companies. For instance, when you log in to a service using a social media account, the social media company will authenticate your identity and provide you the option to share certain personal information from your social media profile with us, which could include your name, email address, age, gender, position, and profile picture. The data we receive is dependent upon the social media service and your privacy settings with the social media service.

How we use this information

To provide features and functionality. We use your information to operate, maintain, and provide to you the features and functionality of our products and services, as well as to communicate directly with you (for example, to send you email messages and push notifications) to allow you to communicate with others in the product and service. Typically, it will be necessary for us to use your information in this way in order to provide you with the service you request or because it is in our legitimate interests to ensure our products and services are being offered in a manner that meets our high standards.
Analytics. Some of our products include analytics functionalities. Among other things, such functionalities can indicate your performance compared to that of your peers and project your future performance. Typically, it will be necessary to use your information in this way to provide this functionality or because it is in our legitimate interests to ensure this functionality operates to our high standards.
Improve our products. We use de-identified information to understand and improve our products and services. We carry out research and analyze trends typically because it is in our legitimate interests to better understand how users are using our products services and how we can further improve them. When we use information for these purposes, we will implement appropriate safeguards. This may include removing or hashing direct identifiers (e.g., your name, email address, and device ID) from the data set before carrying out research and analysis.
Marketing. When you use our trial versions, we may use your information for marketing purposes.

Who we share this information with

We share information to provide the products and services to you and further improve them.

Within EasiPREP. Your information will be accessed only by those who have a need to know to provide the products and services. For instance, our technical teams and client support teams may have access to your information when software or database changes are required for support and maintenance purposes.
Outside EasiPREP. We use vendors to help us provide our products and services to you. For example, Hosting Companies help us host our products and services. Where we use third-party tools (for example to understand how our products and services are used), these third parties will have access to some of your personal information. This includes analytics tools such as Google Analytics. We may also share that you have registered for a trial version with the relevant channels partners in your country or region.